The Art of complaining

I don’t know about you, but personally I’m not good at complaining, I don’t like complaining and I don’t do it very often –except for when I feel it’s really justified. This past weekend however gave me cause to readjust my thinking.

What happened this weekend? Well Stacey went off for her usual expensive haircut in preparation for our forthcoming holiday, it’s her little treat that she always looks forward to, often planning an entire day around the event. Saturday was no exception, she was pretty upbeat when leaving the house at some ridiculously early time but on her return it was a different story.

When arriving at Halesowen she realised she had no change for the car park so popped into the local charity shop asking to get some change, instead of offering change the helper refused, which is a shame as we usually make a donation when someone’s kind and helps us out. So Stacey offered to buy something and donate it back in order to get some change. This made her 10minutes late for her appointment. When getting to the hairdressers, the assistant informed her that because she was late she could only do half the job she was going to (half head of colouring –don’t ask me…). Even though we’re going on holiday and she wants to look her best, despite having reason to, Stacey didn’t complain and let her get on with it.

I’m not totally up on the procedure but apparently you have dye added and then you sit under a heater. Well bearing in mind she was late, after having the colour applied she had to wait 5-10mins for a heater to become available –this wasn’t because she missed the slot, they just didn’t have enough equipment. While Stacey was waiting the hairdresser went off for a smoke –why didn’t she use this time to complete the job she was meant to? I don’t know…

After she had finished having her hair done, she had her eyebrows done, on returning a few moments later, the hairdresser was sitting chatting to another hairdresser –this was at least 15mins after Stacey finished which made her think “being late clearly didn’t mess up their schedule too much –she’s spent the time chatting when she could have been finishing my hair” and I have to say so did I when I was told.

Then apparently when leaving she mentioned that she was going on holiday to which the hairdresser went white and said that she’d completely forgotten –even though when booking the appointment she made a big fuss about it all. I realise that she may have a lot of customers and it’s difficult to remember everyone, but this is customer service, this is why Stacey used to pay around £100 a time -the superior service.

We worked it out and with all the products she buys and the fact she goes at least every two months, as a customer Stacey is easy worth over £600pa. Not only that, in the past she has always raved about the service –something I doubt she’ll be doing. It’s a shame to see a company that has been built on a good reputation, excellent service and forward thinking getting so complacent.

Instead of complaining on the spot, Stacey came home annoyed at how she had been treated, disappointed with the service which usually makes her feel like a million dollars. Why didn’t she complain? What would have happened if she had? We’ll never know but we will be letting the owner know about the service received because as a Small Business owner, if a client felt like Stacey I would want to know.

Then yesterday I was going through the company accounts and noticed that Fasthosts (who we have a shared server account with) have started charging separately for a service that was billed together, namely their “Standard Hosting Plan”. Originally it included 3 advanced inboxes, Web Statistics and a Web Control Panel however without any warning this has been changed to 3 advanced inboxes, Web Statistics and access to an API allowing developers to program their own control panel. Access to the Web Control Panel is now billed separately. Ignoring the inconvenience and underhand tactics used, this surely can’t be legal –can it?

This isn’t the first time Fasthosts have done something like this and I’m sure it won’t be the last so I thought I should complain but I’ve not got very far…

…yet.
 
For some time now I have always felt that if I only complain when it’s due it’ll have a greater effect but then it struck me, how is anyone to know that I don’t complain about everything to everyone? (The flaw in my justification some might argue!) Ok I feel good in myself knowing that I only complain when it’s justified but am I loosing out in the long run? Are we too tolerant as a society and are people who complain frequently getting further?

I guess this could have come under a heading of customer service but again that’s a rant for another day.

Stopping Outlook Blocking Attachments

I know this is covered all over the web but I'm forever forgetting it so if Outlook has started blocking email attachments i.e. ASP files you can easily adjust this by adding a String Key called "Level1Remove" to the registry, navigate to: Current User --> Software --> Microsoft --> Office (x) --> Outlook --> Security (where (x) is the version of office you are running: 9 = Outlook 2000, 10 = Outlook 2002 11 = Outlook 2003

Then right click and choose "New" and "String Key", then add in a list of the attachments you would like to allow seperated by semi-colons i.e.:
.exe;.mdb;.url;.asp;.aspx;.zip

Pricing your work

There are two questions I get asked a lot by people who are thinking about becoming self-employed and even those already running a business. The first is How do you get the work? –this is something I’ll blog about in more detail later as the second is what I want to talk about today and that’s How much should I charge?

When setting out, this may seem a really difficult question to answer but in actual fact it can easily be calculated out and it’s critical to the success (or failure) of your business. When we first started out, I was plucking figures from thin air, when someone asked my how much a website would cost I decided a figure that I felt would compensate me for the time input. This is not what I would suggest doing!

Now that we are considering outsourcing work with the view to employing some new wonderful people to help out on the creation of our sites I felt it was time to work out a base rate from which we should quote. After some pondering I feel I’ve come up with a solution that can easily be re-used on any business.

Firstly, add up all your expenses (equipment, software, phone, ISP, rent, taxes, etc.) –it’s worth taking some time over this to make sure you include as many expenses as possible. Then add what you would like to get paid (your yearly salary). Finally, because you would like to grow your business add some profit (somewhere between 10% and 15% is about right). The figure you’re left with is the turnover you company is aiming for.

Now you need to work that figure back to an hourly rate. Lets assume you want to allow for 4 weeks holiday -you’ll have a potential of 48 working weeks available to you. Now, assuming you’re going to be a slacker and only work a 40hr week, following on from my previous post of how much time was spent on non-development work, we have to assume that we’ll be spending 16hrs of our 40hr week on non-development (yes we do have to take this into account –you’re still working!!)

This leaves us with 24 billable hours every week, this equates to 1,152 billable hours a year. To calculate your hourly rate, simply divide the required turnover by the billable hours.

Let’s try an example:

Expenses
Server Costs: £100pm = £1,200pa
Rent: £1000pm = £12,000
Phone Bill: £29.99pm = £359.88pa
Electricity: £40pm = £480pa
Total Costs: £14,039.88

Salary: £100,000
Profit: £114,039.88 + 15%
Required Turnover: £131,145.90

[Hourly Rate] = [Required Annual Turnover] / [Available Annual Billable Hours]
£131,145.90 / 1152 = £113.84
So in our example, your hourly rate should be £113.84

Notice in my example I have included the server costs which, in many cases will be covered by clients but what happens if they don’t pay or you don’t fill the space? You’ll have to pay so factor it in and any space you sell will be additional profit which you can choose to pass back to the client or save to reward your staff!

This figure should is a base rate, it is always worth factoring in the client when estimating on the work, for example, if you have a large corporate client, many of them will expect to pay a higher hourly rate and odd as it sounds are concerned when it’s too cheap so offset these clients against the smaller clients. Remember: you can be turned down for being too cheap as well as being too expensive!

To clarify that point a little further: If you have a small client who cannot afford £115ph and a large client who is happy with £175ph development costs, for every hour you work for the large client, you can afford to offer the small client a reduction:
10hours @ £115ph = £1150
5hours @ £175ph + 5hours @ £55ph = £1150

So when estimating work, look at it on a yearly basis –having business is better than no business, just don’t be a busy fool.

As a closing note, I would like to add that if your hourly rate sounds too high for your clients, you have to think about what they’re getting –You! You may be expensive but as long as your work is of a high standard price doesn’t matter. The alternative is to find areas to cut your expenses (or take a salary reduction!) so I know which I'd rather do...

I hope you’re starting out in business and when you do I hope you make it! Good Luck.

Update: I should just add, the figures in the example are not real world (or ours) they're merely for demonstration!

Update 2: I feel I should also point out that although we have a base rate that helps us estimate on work and allow us to quickly determine how profitable the project is, we rarely work on an hourly basis as we prefer to quote on a project basis -something which I'll write about another day.

Bulk Granting EXECTUTE Permission on SQL Server

Here's some code I regularly find useful when going from a dev server to a production server (or changing the username), I'm sure there's a more automated way but for a quick fix...

DECLARE @username varchar(100)
SET @username = 'xyz'
SELECT
    'GRANT EXECUTE ON ' + name + ' TO ' + @username
FROM
    sysobjects
WHERE
    xtype = 'p'
AND
     LEFT(name, 4) = 'PRE_'

The code is simple, it lists all the stored procedures with a set prefix and generates the T-SQL to grant EXECUTE permissions to a given user.

To use it, set the username, update the last line if you would like to limit it's bounds (we prefix ours for clarity i.e. SProcs with a prefix of CMS_ are used in the Content Management System) and run it, then copy the results and run them in a Query Analyser.

PAS 78 available for free download

A while ago the Disability Rights Commission (DRC) in collaboration with BSI released a guide to good practice in commissioning accessible websites called Publicly Available Specification (PAS) 78. The guidelines outline good practice in commissioning websites that are accessible to and usable by disabled people.

Originally it was made available at a charge but the nice people at the Disability Rights Commission have decided to make it publicly available for free! You can download your copy at: http://www.drc-gb.org/library/website_accessibility_guidance/pas_78.aspx

The guide gives recommendations for:

• The management of the process of, and guidance on, upholding existing W3C guidelines and specifications
• Involving disabled people in the development process and using the current software-based compliance testing tools that can assist with this.

It is applicable to all public and private organizations that wish to observe good practice under the existing voluntary guidelines and the relevant legislation on this subject and is intended for use by those responsible for commissioning public-facing websites and web-based services.

Internet acronyms -What do they mean and when to use them

Having been chatting on the net for a long time, I use internet acronyms in most of my day-day conversations over instant messengers (IMs). When you get used to them they're massive timesavers but before then it must seem like they're leaving out a lot of letters -producing gobbledy goop! Although some acronyms are phonetically based, many are are not and often confusing, so sparked by a number of people new to IMs constantly stopping me and asking what it meant (so not making it a timesaver at all while I either typed it out or found a dictionary of acronyms) I decided I would overview a list of acronyms that I use on a regular occasion as a reference point, I may add more later and I hope its of use to someone else out there (please note some of these are just ones that I've made up/use to aid development talk).

General

gtg

Got To Go

brb

Be Right Back (less than 5mins)

bbiab

Be Back In A Bit (5 - 15mins)

bbiaw

Be Back In A While (15mins +)

b

Back

wb

Welcome Back

ty

Thank You

yw

You're Welcome.

atm

At The Moment

ttyl

Talk To You Later

styl

Speak To You Later

cya

See You

cu

See You

afaik

As Far As I Know

afaiaa

As Far As I Am Aware

afaiac

As Far As I'm Concerned

afaics

As Far As I Can See

afaict

As Far As I Can Tell

b/c

Because

w/

With

w/o

WithOut

g/f

GirlFriend

b/f

BoyFriend

gl

Good Luck

omg

Oh My God

faq

Frequently Asked Question(s)

nm

Never Mind

n1

Nice One

n2s

Needless To Say

nn

Night Night

n00b

A inexperienced and / or ignorant or unskilled person (especially used in computer games)

nmp

Not My Problem

nmj

Not My Job

pwned

Beating / Defeating / Outclassing someone

lol

Laugh(ing) Out Loud

k

Ok

btw

By The Way

lmao

Laugh(ing) My Ass Off

wrt

With Regards To

Ones I don't tend to use but I frequently see

wtf

What The F***

wth

What The Hell

fo

F*** Off

fk

F*** Knows

fa

F*** All

sfa

Sweet F*** All

ffs

For F***'s Sake

po

P*** Off

Technical

w/s

Web Service

se

Search Engine

seo

Search Engine Optimisation

Smileys

:)

Smiley / Happy

:D

Mega Happy

:(

Sad

;)

Winking

:P

Sticking Toungue Out

:o

Surprised

:|

Disappointed

:S

Confused / Worried

:#

Don't Tell Anyone

Crying

>:(

Annoyed

:@

Angry

|-)

Sleepy / Tired / Yawning

Actions

When a phrase is contained in <> it generally refers to an action the user is doing

<g>

Grin

<bg>

Big Grin

<vbg>

Very Big Grin

<vbeg>

Very Big Evil Grin

When a is contained in >< it means the user is referring to himself
i.e. >Thinks its too late to be writing an article<

It may also be worth checking out: Google as there's many more complete dictionaries out there!

Time on the phone –wasted time?

After a somewhat hectic week on the phone I asked myself “has all this time on the phone been wasted time?” Well, I spent time talking to clients, developers, friends and family and this is important. Although it may cost you a little development time, talk is cheap (that’s what the telecom’s companies want to tell you isn’t it?)

Rather than looking at it negatively I tried to look at it from another point of view, I could have spent the time developing some weird and wonderful new creation for a client however, this phone time was doing something else –it was promoting the business. Admittedly the business couldn’t survive if we all spent all the time with the phone glued to our ear, but once in a while I believe is a good thing.

Why am I looking at it like that? That’s simple, if you make time for your clients, friends and family in any context it shows that you care for them beyond a pay check and at the end of the day, if they need some development they’re more likely to think of you in a good light.

Out of interest I decided to work out how much time I spent on non-development hours and I was somewhat shocked, in the average week I would estimate that at least 2 days is spent on non-development work, that includes phone calls, invoicing, letter writing, emailing etc. It's a staggering ammount but, all part of running a business.

Complete Lifecycle of an ASP.Net page and controls

Julian Voelcker raised a question on the MsWebDev mailing list the other day that I've been meaning to investigate for a while as it's something that I have to double check on every time I write a new custom control -the various lifecycles an ASP.Net page.

Many people have blogged about the lifecycle of an ASP.Net Page or Master Page but every time I need to find the complete lifecycle of a control it’s not so easy. Today I wrote a couple of test pages to generate a reference.

The pages are very simple, I just overrode every method I could find and wrote to the trace. For completeness when the method called its base I wrapped it with “Start MethodName” and “End MethodName” (if you look at the trace outputs below you will see why). I did this for the Master Page (.master), Page (.aspx), User Control (.ascx) and Web Control (.cs), the page structre was simple:

• Master Page
  • Page
    • User Control
    • Web Control

For clarity I’ve split the produced trace into 5 individual reference sections:

• Master Page
• Page
• Custom User Control
• Custom Web Control
• Complete Lifecycle

ASP.Net 2.0 Master Page Life Cycle

• Start Construct()
• End Construct()
• Start FrameworkInitialize()
• End FrameworkInitialize()
• Start AddParsedSubObject(object obj)
  • CreateControlCollection()
  • Start AddedControl(Control control, int index)
  • End AddedControl(Control control, int index)
• End AddParsedSubObject(object obj)
• Start AddParsedSubObject(object obj)
  • Start AddedControl(Control control, int index)
  • End AddedControl(Control control, int index)
• End AddParsedSubObject(object obj)
• Start AddParsedSubObject(object obj)
  • Start AddedControl(Control control, int index)
  • End AddedControl(Control control, int index)
• End AddParsedSubObject(object obj)
• Start AddParsedSubObject(object obj)
  • Start AddedControl(Control control, int index)
  • End AddedControl(Control control, int index)
• End AddParsedSubObject(object obj)
• Start AddParsedSubObject(object obj)
  • Start AddedControl(Control control, int index)
  • End AddedControl(Control control, int index)
• End AddParsedSubObject(object obj)
• ResolveAdapter()
• Start OnInit(EventArgs e)
• End OnInit(EventArgs e)
• Start TrackViewState()
• End TrackViewState()
• Start OnLoad(EventArgs e)
  • Page_Load(object sender, EventArgs e)
• End OnLoad(EventArgs e)
• Start EnsureChildControls()
  • ResolveAdapter()
  • Start CreateChildControls()
  • End CreateChildControls()
• End EnsureChildControls()
• Start OnPreRender(EventArgs e)
• End OnPreRender(EventArgs e)
• SaveViewState()
• SaveViewState()
• HasControls()
• Start RenderControl(HtmlTextWriter writer)
  • Start Render(HtmlTextWriter writer)
    • Start RenderChildren(HtmlTextWriter writer)
    • End RenderChildren(HtmlTextWriter writer)
  • End Render(HtmlTextWriter writer)
• End RenderControl(HtmlTextWriter writer)

ASP.Net 2.0 Page Life Cycle

• ResolveAdapter()
• DeterminePostBackMode()
• Begin PreInit
  • Start OnPreInit(EventArgs e)
  • End OnPreInit(EventArgs e)
  • HasControls()
  • Start RemovedControl(Control control)
  • End RemovedControl(Control control)
  • ResolveAdapter()
  • Start AddedControl(Control control, int index)
  • End AddedControl(Control control, int index)
• End PreInit
• Begin Init
  • ResolveAdapter()
  • Start OnInit(EventArgs e)
  • End OnInit(EventArgs e)
  • Start TrackViewState()
  • End TrackViewState()
• End Init
• Begin InitComplete
  • Start OnInitComplete(EventArgs e)
  • End OnInitComplete(EventArgs e)
• End InitComplete
• Begin PreLoad
  • Start OnPreLoad(EventArgs e)
  • End OnPreLoad(EventArgs e)
• End PreLoad
• Begin Load
  • Start OnLoad(EventArgs e)
    • Page_Load(object sender, EventArgs e)
  • End OnLoad(EventArgs e)
• End Load
• Begin LoadComplete
  • Start OnLoadComplete(EventArgs e)
  • End OnLoadComplete(EventArgs e)
• End LoadComplete
• Begin PreRender
  • Start EnsureChildControls()
    • ResolveAdapter()
    • Start CreateChildControls()
    • End CreateChildControls()
  • End EnsureChildControls()
  • Start OnPreRender(EventArgs e)
  • End OnPreRender(EventArgs e)
• End PreRender
• Begin PreRenderComplete
  • Start OnPreRenderComplete(EventArgs e)
  • End OnPreRenderComplete(EventArgs e)
• End PreRenderComplete
• SaveViewState()
• Begin SaveState
  • SaveViewState()
  • HasControls()
  • Start SavePageStateToPersistenceMedium(object state)
    • ResolveAdapter()
  • End SavePageStateToPersistenceMedium(object state)
• End SaveState
• Begin SaveStateComplete
  • Start OnSaveStateComplete(EventArgs e)
  • End OnSaveStateComplete(EventArgs e)
• End SaveStateComplete
• Begin Render
  • CreateHtmlTextWriter(System.IO.TextWriter tw)
  • Start RenderControl(HtmlTextWriter writer)
    • Start Render(HtmlTextWriter writer)
      • Start RenderChildren(HtmlTextWriter writer)
      • End RenderChildren(HtmlTextWriter writer)
    • End Render(HtmlTextWriter writer)
  • End RenderControl(HtmlTextWriter writer)
• End Render
• CreateHtmlTextWriter(System.IO.TextWriter tw)

ASP.Net 2.0 User Control Life Cycle

• Start Construct()
• End Construct()
• Start FrameworkInitialize()
• End FrameworkInitialize()
• ResolveAdapter()
• Start OnInit(EventArgs e)
• End OnInit(EventArgs e)
• Start TrackViewState()
• End TrackViewState()
• Start OnLoad(EventArgs e)
  • Page_Load(object sender, EventArgs e)
• End OnLoad(EventArgs e)
• Start EnsureChildControls()
  • ResolveAdapter()
  • Start CreateChildControls()
  • End CreateChildControls()
• End EnsureChildControls()
• Start OnPreRender(EventArgs e)
• End OnPreRender(EventArgs e)
• SaveViewState()
• SaveViewState()
• HasControls()
• Start RenderControl(HtmlTextWriter writer)
  • Start Render(HtmlTextWriter writer)
    • Start RenderChildren(HtmlTextWriter writer)
    • End RenderChildren(HtmlTextWriter writer)
  • End Render(HtmlTextWriter writer)
• End RenderControl(HtmlTextWriter writer)

ASP.Net 2.0 Web Control Life Cycle

• Constructor Test()
• Start ApplyStyleSheetSkin(Page page)
• End ApplyStyleSheetSkin(Page page)
• ResolveAdapter()
• Start OnInit(EventArgs e)
• End OnInit(EventArgs e)
• Start TrackViewState()
• End TrackViewState()
• Start OnLoad(EventArgs e)
• End OnLoad(EventArgs e)
• Start EnsureChildControls()
  • ResolveAdapter()
  • Start CreateChildControls()
  • End CreateChildControls()
• End EnsureChildControls()
• Start OnPreRender(EventArgs e)
• End OnPreRender(EventArgs e)
• SaveViewState()
• SaveViewState()
• HasControls()
• Start RenderControl(HtmlTextWriter writer)
  • Start Render(HtmlTextWriter writer)
    • Start RenderBeginTag(HtmlTextWriter writer)
      • Start AddAttributesToRender(HtmlTextWriter writer)
      • End AddAttributesToRender(HtmlTextWriter writer)
    • End RenderBeginTag(HtmlTextWriter writer)
  • Start RenderContents(HtmlTextWriter writer)
    • Start RenderChildren(HtmlTextWriter writer)
    • End RenderChildren(HtmlTextWriter writer)
  • End RenderContents(HtmlTextWriter writer)
  • Start RenderEndTag(HtmlTextWriter writer)
  • End RenderEndTag(HtmlTextWriter writer)
  • End Render(HtmlTextWriter writer)
• End RenderControl(HtmlTextWriter writer)

Complete Trace
Category	Message
Page	ResolveAdapter()
Page	DeterminePostBackMode()
aspx.page	Begin PreInit
Page	Start OnPreInit(EventArgs e)
Page	End OnPreInit(EventArgs e)
MasterPage	Start Construct()
MasterPage	End Construct()
Page	HasControls()
Page	Start RemovedControl(Control control)
Page	End RemovedControl(Control control)
MasterPage	Start FrameworkInitialize()
MasterPage	End FrameworkInitialize()
MasterPage	Start AddParsedSubObject(object obj)
MasterPage	CreateControlCollection()
MasterPage	Start AddedControl(Control control, int index)
MasterPage	End AddedControl(Control control, int index)
MasterPage	End AddParsedSubObject(object obj)
MasterPage	Start AddParsedSubObject(object obj)
MasterPage	Start AddedControl(Control control, int index)
Page	ResolveAdapter()
MasterPage	End AddedControl(Control control, int index)
MasterPage	End AddParsedSubObject(object obj)
MasterPage	Start AddParsedSubObject(object obj)
MasterPage	Start AddedControl(Control control, int index)
MasterPage	End AddedControl(Control control, int index)
MasterPage	End AddParsedSubObject(object obj)
UserControl	Start Construct()
UserControl	End Construct()
UserControl	Start FrameworkInitialize()
UserControl	End FrameworkInitialize()
CustomWebControl	Constructor Test()
CustomWebControl	Start ApplyStyleSheetSkin(Page page)
CustomWebControl	End ApplyStyleSheetSkin(Page page)
MasterPage	Start AddParsedSubObject(object obj)
MasterPage	Start AddedControl(Control control, int index)
MasterPage	End AddedControl(Control control, int index)
MasterPage	End AddParsedSubObject(object obj)
MasterPage	Start AddParsedSubObject(object obj)
MasterPage	Start AddedControl(Control control, int index)
MasterPage	End AddedControl(Control control, int index)
MasterPage	End AddParsedSubObject(object obj)
Page	Start AddedControl(Control control, int index)
Page	End AddedControl(Control control, int index)
aspx.page	End PreInit
aspx.page	Begin Init
Page	ResolveAdapter()
MasterPage	ResolveAdapter()
UserControl	ResolveAdapter()
UserControl	Start OnInit(EventArgs e)
UserControl	End OnInit(EventArgs e)
UserControl	Start TrackViewState()
UserControl	End TrackViewState()
CustomWebControl	ResolveAdapter()
CustomWebControl	Start OnInit(EventArgs e)
CustomWebControl	End OnInit(EventArgs e)
CustomWebControl	Start TrackViewState()
CustomWebControl	End TrackViewState()
MasterPage	Start OnInit(EventArgs e)
MasterPage	End OnInit(EventArgs e)
MasterPage	Start TrackViewState()
MasterPage	End TrackViewState()
Page	Start OnInit(EventArgs e)
Page	End OnInit(EventArgs e)
Page	Start TrackViewState()
Page	End TrackViewState()
aspx.page	End Init
aspx.page	Begin InitComplete
Page	Start OnInitComplete(EventArgs e)
Page	End OnInitComplete(EventArgs e)
aspx.page	End InitComplete
aspx.page	Begin PreLoad
Page	Start OnPreLoad(EventArgs e)
Page	End OnPreLoad(EventArgs e)
aspx.page	End PreLoad
aspx.page	Begin Load
Page	Start OnLoad(EventArgs e)
Page	Page_Load(object sender, EventArgs e)
Page	End OnLoad(EventArgs e)
MasterPage	Start OnLoad(EventArgs e)
MasterPage	Page_Load(object sender, EventArgs e)
MasterPage	End OnLoad(EventArgs e)
UserControl	Start OnLoad(EventArgs e)
UserControl	Page_Load(object sender, EventArgs e)
UserControl	End OnLoad(EventArgs e)
CustomWebControl	Start OnLoad(EventArgs e)
CustomWebControl	End OnLoad(EventArgs e)
aspx.page	End Load
aspx.page	Begin LoadComplete
Page	Start OnLoadComplete(EventArgs e)
Page	End OnLoadComplete(EventArgs e)
aspx.page	End LoadComplete
aspx.page	Begin PreRender
Page	Start EnsureChildControls()
Page	ResolveAdapter()
Page	Start CreateChildControls()
Page	End CreateChildControls()
Page	End EnsureChildControls()
Page	Start OnPreRender(EventArgs e)
Page	End OnPreRender(EventArgs e)
MasterPage	Start EnsureChildControls()
MasterPage	ResolveAdapter()
MasterPage	Start CreateChildControls()
MasterPage	End CreateChildControls()
MasterPage	End EnsureChildControls()
MasterPage	Start OnPreRender(EventArgs e)
MasterPage	End OnPreRender(EventArgs e)
UserControl	Start EnsureChildControls()
UserControl	ResolveAdapter()
UserControl	Start CreateChildControls()
UserControl	End CreateChildControls()
UserControl	End EnsureChildControls()
UserControl	Start OnPreRender(EventArgs e)
UserControl	End OnPreRender(EventArgs e)
CustomWebControl	Start EnsureChildControls()
CustomWebControl	ResolveAdapter()
CustomWebControl	Start CreateChildControls()
CustomWebControl	End CreateChildControls()
CustomWebControl	End EnsureChildControls()
CustomWebControl	Start OnPreRender(EventArgs e)
CustomWebControl	End OnPreRender(EventArgs e)
aspx.page	End PreRender
aspx.page	Begin PreRenderComplete
Page	Start OnPreRenderComplete(EventArgs e)
Page	End OnPreRenderComplete(EventArgs e)
aspx.page	End PreRenderComplete
Page	SaveViewState()
MasterPage	SaveViewState()
UserControl	SaveViewState()
CustomWebControl	SaveViewState()
aspx.page	Begin SaveState
Page	SaveViewState()
Page	HasControls()
MasterPage	SaveViewState()
MasterPage	HasControls()
UserControl	SaveViewState()
UserControl	HasControls()
CustomWebControl	SaveViewState()
CustomWebControl	HasControls()
Page	Start SavePageStateToPersistenceMedium(object state)
Page	ResolveAdapter()
Page	End SavePageStateToPersistenceMedium(object state)
aspx.page	End SaveState
aspx.page	Begin SaveStateComplete
Page	Start OnSaveStateComplete(EventArgs e)
Page	End OnSaveStateComplete(EventArgs e)
aspx.page	End SaveStateComplete
aspx.page	Begin Render
Page	CreateHtmlTextWriter(System.IO.TextWriter tw)
Page	Start RenderControl(HtmlTextWriter writer)
Page	Start Render(HtmlTextWriter writer)
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MasterPage	Start RenderControl(HtmlTextWriter writer)
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What's the RX-8 Look Like?

It's been brought to my attention that some people out there STILL don't know what the RX-8 looks like so I thought I'd post a little photo of it here for you:

Visit Mazda's RX-8 Showcase Site

I'll try and post a few more later of the interior etc.

Growing Old Gracefully

This morning we had the TV on while getting ready to go out and a new L'Oreal advert came on. If you haven't seen it, it has features Jane Fonda telling us how the product helps firm the skin etc, that she's 68 and look how great her skin is -the usual junk. Although the advert doesn't actually say the product is why she "looks so good" it leads you to believe that it is (great marketing btw) anyway, where am I going with this (other than stating the obvious)? Well, when the advert finishedI was left thinking "ok, so this cream makes your skin feeling younger" and "L'Oreal is the answer to all your old age prayers" but surely they're contradicting themselves a touch? Firstly they've got this attractive 68year old promoting this product as well as a 20-something saying "Use this and you won't look old when you're older". Well if Jane's 68 and looks like that (yeah yeah with all that plastic surgery etc) then why invest thousands in the anti-aging creams? -You can just use that one when you're 68. Oh and if she's 68 -don't people think "Hang on, she looks good, she's been around well before L'Oreal started pimping these promises so why should I buy it?" -just a thought! As I keep saying to Stacey, it's been long known that it's all in the genes -any guy that wants to know what his lovely lady is going to look like at 40 all he needs to do is look at her mum...

Here's a shot of Jane for those of you who don't know who she is/was (I didn't know it was her until I checked out the L'Oreal site )

L'Oreal Website (For the product of the advert)

On that note, another advert was listing the signs a woman had noted of getting older -a grey/white hair here-or-there, a wrinkle or two and loosing her eyesight/hearing which again got me thinking, I don't think I'll even notice getting old. During the summer my hair goes white in the sun, I can't see, my hearing's not great at the best of times and as Stacey keeps reminding me I've already got wrinkles on my forehead so...