Fasthosts fail to amaze again

I don't know if any of my readers are familiar with Fasthosts' recent security problems that hit the press a couple of weeks ago but I couldn't help but laugh at a conversation I had with them the other day. Baring in mind they had a breach in their security which meant that all passwords had to be reset I was astonished to get this email about an FTP login issue.

Is it just me or is that a little nuts asking a user to send their username and password in clear text just after a major breach in security? I thought my response was very measured:

Author

Tim

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