There are a lot of changes afoot at The Site Doctor at the moment -not just the new company identity, site and top secret plan but we're partnering with industry leaders to ensure we're able to offer the very best service possible.
Today I'm going to introduce our hosting provider, Rackspace. The Site Doctor has partnered with Rackspace®, Europe’s fastest growing and most successful IT hosting company, to provide our fully managed hosting solutions.
The Site Doctor has chosen Rackspace as our trusted hosting partner as they are completely focused and experienced in managed hosting. Every system and process at Rackspace was built exclusively for delivering a reliable and secure service, with support staff highly trained for supporting complex hosting environments. Rackspace supplies the necessary superstructure - web, application and database servers, network devices, bandwidth and managed services - needed to run any outsourced hosted solution. Solutions are hosted in state-of-the-art secure data centres, watched over by certified staff.
Another reason behind The Site Doctor's decision to partner with Rackspace was Rackspace's award winning and unbeatable level of customer service -nicknamed as "Fanatical Support®". Rackspace employees are available 24/7/365 to meet and exceed your expectations, meaning fast responses to critical issues, unlimited (free) technical phone support, access to their huge online knowledgebase, guaranteed 100% network uptime and many other business-critical support features. By outsourcing to Rackspace, we get the peace of mind that our hosting environment is being looked after by the experts.
Rackspace's commitment to its customers has won them the Unisys/Management Today Customer Service Excellence Award for 2005, in addition to being named Microsoft's Gold Certified Hosting Solutions Partner of the Year and Red Hat's first Advanced Hosting Partner in Europe.
The Site Doctor highly recommends Rackspace because, like us, they hold the highest standards in service excellence and therefore are able to ensure that mission-critical applications will remain up and running in a secure environment.